Learn more about Hertz Pick Up and Return Service

Back to Services in United States

What is Hertz Rent a Car Pick Up and Return Service?

Hertz Rental Car Pick Up Service is available in your neighborhood!

Did you know Hertz offers free pick up rental car service and return service at Hertz off airport neighborhood locations? If you are renting a vehicle at a Hertz neighborhood car rental location, Hertz can pick you up and drive you! No hassle, no car exchange, just pick up and return - free and easy.

To request pick up and return service, book your reservation on hertz.com for one of our off airport car rental locations. These locations will have "HLE" included in the location name and are listed in the "Locations" section of hertz.com. Simply choose "United States," and the state and city in which you wish to rent.

The pick up and return service option is in Step 3 of the reservation process. You will either be provided a phone number to call to confirm pick up service with the location (Example #1) or be able to select the location and the location will contact you directly to discuss the pick up details (Example #2).

Example #1

Example #2

Please Read the following for the best experience:

Pick Up and Return Service is available for Hertz car rental pick up destinations within a 15-minute drive. Due to seating capacity limitations, the number of passengers per reservation that can be picked up and brought to the HLE location is four, and your pickup time must be at least one hour after the locations opens and one hour prior to closing. You will need to provide your location address and cell phone number to the Hertz location to ensure fulfillment of your request.

Need pickup on a Monday morning? The Hertz Pick Up and Return Service reservations for Monday mornings must be reserved and confirmed by location before location closes on prior Friday.

Be sure to book your car a minimum of 24 hours in advance of the rental to allow the location adequate time for pick up and return service preparation. Don’t forget your Valid Driver's License and Credit Card which are required for car rental and must be presented upon arrival.

Airport concession agreements do not allow Hertz to offer Pick Up and Return Service at airport locations, so unfortunately you will not be able to request Pick Up and Return Service if you arrive at an airport - either from the Hertz airport location or from any Hertz off airport location.

Ready to book your car for that next vacation or business trip? Visit Hertz.com – and be sure to sign up for our Gold Plus Rewards program while you’re there for additional benefits!

Back to Services in United States