Platepass

EXPERIENCE THE SPEED AND CONVENIENCE OF PLATEPASS®



Platepass - Hertz

PlatePass Automated Toll Payment allows you to use cashless lanes or all-electronic tollways without using a personal transponder or paying the toll authority directly.

You’ll be able to use PlatePass® Automated Toll Payment throughout the U.S. and Puerto Rico.



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Platepass Map - Hertz

FAQs


PlatePass Automated Toll Payment is an electronic toll payment solution that enables you to use covered cashless toll collection lanes or all-electronic tollways, without the use of a personal transponder or paying the toll authority directly.

  • Speed and convenience
  • No digging for exact change
  • No waiting in cash-only toll lanes
  • Ability to use all-electronic tollways and bridges, without using a personal transponder or paying the toll authority directly
  • No sign up or prepayment required

For Transponder regions: In E-ZPass and I-PASS regions, your rental vehicle may be equipped with a transponder. The transponder communicates with the tollway using radio frequency technology, collecting information from the transponder to pay the toll. If the transponder malfunctions, or is not present, your rental vehicle will still be enrolled in PlatePass Automated Toll Payment if you incur tolls without using a personal transponder or other approved payment method.

For Video regions: The toll authority’s technology obtains a photo of the vehicle’s license plate, which allows the toll authority to assess tolls to that vehicle.

For Transponder regions: To use PlatePass Automated Toll Payment, slide open the gray transponder box behind the rearview mirror (if available), so that the toll agency can read the transponder. If your vehicle is not equipped with a transponder, simply drive through the toll lane. The toll road system will automatically read the license plate of the vehicle. Hertz rental vehicles are PlatePass enabled for use on covered tollways. PlatePass will only activate if you drive on covered tollways without using a personal transponder or another form of payment for tolls approved by the applicable toll authority.

For Video regions: To use PlatePass Automated Toll Payment, simply drive through the toll lane. The toll road system will automatically read the license plate of the vehicle. Hertz rental vehicles are PlatePass enabled for use on covered tollways. PlatePass will only activate if you drive on covered tollways without using a personal transponder or another form of payment for tolls approved by the applicable toll authority.

It is available where you see these signs:


Platepass Signs - Hertz

To avoid using PlatePass Automated Toll Payment: (1) If your rental vehicle includes a transponder, make sure it remains secured within the shield box, with the shield box closed and (2) pay all tolls with cash, with your personal toll transponder (where per-mitted) compatible with the toll road, or directly to the toll authority (where permitted). Some tollways without cash lanes permit payment in other ways and at other times. Toll authorities sometimes change their toll payment options. Check with the applicable toll authority to learn all payment options.

PlatePass Automated Toll Payment charges applied to your credit card statement will read: Hertz Toll Charge - ATS. Charges usually appear on the credit card statement within 1-3 weeks after the rental agreement has closed. Charges will not appear on your rental invoice. Hertz has assigned the billing rights to ATS Processing Services LLC/PlatePass LLC as Hertz’ agent.

You may obtain a summary of PlatePass Automated Toll Payment charges at platepass.com/receipt by entering your rental agreement number and rental date.


Tollways that are integrated with the PlatePass Automated Toll Payment network, including, but not limited to, highways, bridges, and tunnels.

All-electronic tollways operate using 100% electronic toll collection (also known as Open Road Tolling). Drivers using all-electronic tollways do not have the option to pay tolls with cash at the time of using the tollway. Drivers using an all-electronic tollway may see signs indicating vehicles without a compatible transponder will be billed for tolls by mail by the local toll authority. However, toll authorities are unable to bill Hertz rental customers directly, and if a rental customer drives on a covered all-electronic tollway without using a personal transponder compatible with the tollway, or paying with another form of payment approved by the toll authority, PlatePass Automated Toll Payment will activate and charges will apply.

To see a current listing of tollways and bridges that are all-electronic, please visit www.PlatePass.com/locations.

You must pay cash or use a transponder compatible with the tollway. If you do not pay for tolls with cash or transponder, you will be issued a toll violation. PlatePass is not available on tollways in Alabama, Alaska, Louisiana, Michigan, Minnesota, Nevada, Oklahoma, Oregon, South Carolina, Utah, or California roads: Express Lanes SR 237 and I-15.

The Golden Gate Bridge and certain other California tollways are all-electronic tollways and do not accept cash or credit card for toll payment at the time of use. Customers who drive on the Golden Gate Bridge can make payments by: (1) Accepting PlatePass service at the rental counter; (2) Using their own transponder that is fully-funded, properly mounted, and compatible with the tollway; (3) Paying the toll authority directly online, by phone, or in person (at various locations) up to 30 days prior to crossing the bridge or within 48 hours after crossing the bridge. For more information, see www.bayareafastrak.org. Coverage is NOT available on Express Lanes SR 237 and I-15.

Rental Customers who drive on Southern California tollways SR 73, 133, 241, 261, Express Lanes I-10, I-110, SR 91, and 125 have the option to pay for tolls directly by using the toll authority website’s “One-Time-Toll” payment option within 5 days after toll occurrence. For more information, see thetollroads.com. Coverage is NOT available on I-15 Express Lanes. (If you use these tollways without paying, it will be treated as a violation per the terms of your rental agreement.)

For more information, contact PlatePass Automated Toll Payment Customer Support:
www.Platepass.com | information@platepass.com
P 877.411.4300 | F 602.391.2049